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Privacy Policy

Last updated: April 2026

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1. Introduction

This Privacy Policy explains how Edunion UK Limited (“we”, “us”, “our”) collects, uses, and protects personal data when you use our website and services.

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Edunion UK Limited is registered with the Information Commissioner's Office (ICO) as a data controller under registration reference: ZC115641.

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By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

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2. Who We Are

Edunion UK Limited
21 Navigation Way
Preston
PR2 2YP
United Kingdom

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For the purposes of UK GDPR and the Data Protection Act 2018, we act as a Data Controller and, in certain circumstances, a Data Processor.

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3. What Data We Collect

We may collect and process the following types of personal data:

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3.1 Personal Information

  • Name (student, parent, or contractor)

  • Email address

  • Phone number

  • Address (where required)

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3.2 Student Information

  • Age and educational level

  • Lesson schedules and attendance

  • Learning progress and feedback

  • Homework and materials produced during lessons

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3.3 Contractor (Teacher) Information

  • Qualifications and professional experience

  • Background and safeguarding checks

  • Performance and lesson feedback

  • Scheduling and availability data

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3.4 Financial and Transaction Data

  • Payment records

  • Invoices and billing information

  • Contractor payment details

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3.5 Lesson Content and Recordings

  • Lesson recordings (video/audio)

  • Classroom interactions

  • Student participation and submitted work

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3.6 Usage Data

  • IP address

  • Device and browser information

  • Website usage and analytics data

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4. How We Use Your Data

We use personal data to:

  • Provide and manage our online educational services

  • Schedule and deliver lessons

  • Communicate with students, parents, teachers, and partners

  • Monitor teaching quality and performance

  • Support safeguarding, welfare, and appropriate conduct

  • Process payments and manage financial records

  • Improve our services, systems, and user experience

  • Respond to enquiries and requests

  • Comply with legal and regulatory obligations

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5. Working with Educational Partners

We work with approved educational partners, including schools, agencies, and organisations.

In these cases:

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  • Personal data may be shared with or received from partners

  • We may act as either a Data Controller or Data Processor, depending on the arrangement

  • All partners are contractually required to comply with applicable data protection and safeguarding standards

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6. Children’s Data

Our services are provided to children under the supervision of parents or guardians.

We:

  • only collect children’s data where parental or guardian consent has been provided

  • process such data strictly for educational and safeguarding purposes

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We take appropriate steps to protect children’s privacy and ensure their data is handled responsibly.

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7. Lesson Content, Recordings and Safeguarding

We process lesson-related data as part of delivering our services.

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This includes:

  • recording lessons for quality assurance, safeguarding, and training

  • sharing recordings with parents, guardians, and approved educational partners via authorised systems

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Once recordings are accessed or downloaded by authorised users:

  • Edunion does not control further storage or use

  • however, all partners are contractually required to handle such data responsibly

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We do not use student or teacher content for marketing without explicit consent.

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We process personal data where necessary to ensure:

  • safeguarding

  • welfare

  • appropriate conduct of all participants

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8. Cookies and Website Tracking

We use cookies and similar technologies to:

  • operate and maintain our website

  • improve user experience

  • analyse website performance

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Users can manage cookie preferences through their browser settings.

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9. Sharing Your Data

We may share personal data with:

  • approved service providers (e.g. scheduling, communication, analytics platforms)

  • educational partners

  • professional advisers and auditors

  • regulatory authorities where required by law

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We do not sell personal data.

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10. Legal Basis for Processing

We process personal data under the following legal bases:

  • Performance of a contract (delivery of educational services)

  • Legal obligation (safeguarding, financial and regulatory compliance)

  • Legitimate interests (service improvement, quality assurance, operational management)

  • Consent (where required, including for children and marketing use)

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11. Data Retention

We retain personal data only for as long as necessary to:

  • deliver our services

  • meet legal and regulatory obligations

  • resolve disputes and enforce agreements

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Lesson recordings are typically retained in line with platform policies unless required for safeguarding or legal purposes.

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12. Data Security

We take appropriate measures to protect personal data, including:

  • secure systems and platforms

  • restricted access controls

  • internal safeguarding and data handling procedures

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However, no method of transmission or storage is completely secure.

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13. International Transfers

Personal data may be processed outside the UK where necessary for service delivery.

We ensure appropriate safeguards are in place in accordance with UK GDPR.

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14. Your Rights

Under UK GDPR, individuals have the right to:

  • access their personal data

  • correct inaccurate data

  • request deletion of their data

  • restrict or object to processing

  • request transfer of their data

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Requests can be made by contacting us directly.

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15. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be published on this page with a revised date.

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16. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

📧 info@edunionuk.co.uk

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